Refund policy
Return & Refund Policy
Zoha Collections Australia — All Sales Are Final
At Zoha Collections Australia, we take great care in selecting, checking, and packaging every order to ensure that you receive your products in the best possible condition.
No Returns or Refunds
Please note that Zoha Collections Australia does not offer returns, exchanges, or refunds on any orders once they have been placed and confirmed.
All purchases are considered final sale. We kindly request that customers carefully review the product details, size, color, fabric, and other information before placing an order.
Damaged or Incorrect Items
If you receive an item that is damaged or different from what you ordered, please contact us as soon as possible after receiving your parcel. Our team will review the issue and, where appropriate, assist with a suitable resolution.
Customers may be required to provide clear photographs or videos of the item and packaging for verification.
Order Cancellation
Once an order has been confirmed or dispatched, it cannot be cancelled, modified, returned, or refunded.
Before Placing Your Order
We encourage customers to contact Zoha Collections Australia before placing an order if they have any questions regarding:
- Size or measurements
- Fabric and color
- Product details
- Availability
- Any other concerns regarding the item
By placing an order with Zoha Collections Australia, you acknowledge and agree to this No Return & No Refund Policy.
Thank you for shopping with Zoha Collections Australia.